1.1 Bet Acceptance

All bets are subject to BetCity acceptance and confirmation through the BetCity system. Displayed odds constitute an invitation to bet only and do not guarantee acceptance. BetCity reserves the right to refuse, limit, restrict, or void bets at its discretion. Where a bet is voided outside of Player breach, the original stake will be refunded.

1.2 Errors & Manifest Mistakes

BetCity reserves the right to void incorrectly priced bets, correct pricing or handicap errors, or settle bets at the correct market price available at placement. Manifestly incorrect odds or markets may be corrected where pricing clearly differs from the general market or event probability.

1.3 Duplicate Bets

Duplicate or repeated bets on the same contingency may be treated as one bet. BetCity may void duplicate or linked bets where repeated placement patterns are identified.

1.4 Official Results & Settlement

All bets are settled using the official result declared by the relevant governing body or officiating authority. Subsequent appeals, disqualifications or amendments after settlement will not affect results unless announced within 24 hours of settlement.

1.5 Abandoned, Postponed & Cancelled Events

• Abandoned events are void unless the market outcome has already been determined;
• Events postponed within 24 hours stand;
• Events postponed beyond 24 hours are void;
• Venue changes may result in void bets.

1.6 Dead Heat Rules

Where participants finish tied, stakes are divided proportionally across tied outcomes and settled at full odds unless sport-specific rules state otherwise.

1.7 Rule 4 Deductions

Rule 4 deductions apply primarily to horse racing where a participant withdraws after betting opens and the market cannot be reformed in time.

1.8 Each-Way Betting

Each-Way bets consist of one Win bet and one Place bet. Place terms and fractions are displayed on the BetCity platform at placement. If a selection wins, both Win and Place parts are paid. If a selection places only, the Place portion is paid. Place stakes may not exceed Win stakes.

1.9 Multiple Bets & Related Markets

Multiple bets are accepted on unrelated events only. Related bets where one outcome directly affects another are not permitted and may be voided. For non-runners, selections are removed, remaining selections continue, and single remaining legs revert to singles.

1.10 Bet Cancellation

Bets cannot be cancelled once confirmed by the BetCity system.

1.11 In-Play (Live) Betting

BetCity may suspend or reopen live betting markets at any time. BetCity reserves the right to void live bets where the outcome was reasonably known at placement, transmission delays occurred, or the event had effectively concluded.

1.12 Payout Limits

BetCity may amend payout limits at any time in line with risk management requirements.

2.1 General Football Rules

• Bets settle on 90 minutes plus stoppage time;
• Extra time and penalties do not count.

2.2 Match Result (1X2)

Predict Home Win, Draw or Away Win. Abandoned matches are void unless the market result is already determined.

2.3 Double Chance

Predict two of the three possible outcomes.

2.4 Over / Under Goals

Settlement is based on total goals scored during normal time.

2.5 Both Teams To Score (BTTS)

Predict whether both teams score during normal time. Own goals do not count for BTTS purposes.

2.6 Correct Score

Predict the exact full-time score. Abandoned matches void all Correct Score bets.

2.7 Half-Time / Full-Time

Both half-time and full-time outcomes must be correctly predicted.

2.8 First / Last / Anytime Goalscorer

• Own goals are excluded;
• Players not taking the field are void;
• Markets settle on normal time only.

2.9 Asian Handicap

Asian Handicap betting removes the draw through handicap adjustments. Push outcomes result in refunds.

2.10 European Handicap

Goal handicaps are applied to the final result creating Handicap Home Win, Handicap Draw or Handicap Away Win.

2.11 Own Goals

Own goals count toward total goals markets but not individual goalscorer markets.

2.12 Abandoned & Postponed Matches

• Markets already determined stand;
• Postponements within 24 hours stand;
• Postponements beyond 24 hours are void.

3.1 General Rules

BetCity accepts bets on approved South African and international horse racing markets.

3.2 Settlement

Bets settle on the official weigh-in or final declaration by the relevant racing authority. Subsequent disqualifications do not affect settlement.

3.3 Starting Price (SP)

Unless fixed odds are selected, bets default to SP settlement. Where no SP is returned, bets are void.

3.4 Non-Runners

• Singles on non-runners are void;
• Multiples remove the non-runner;
• Rule 4 deductions may apply.

3.5 Rule 4 Deductions

Rule 4 deductions apply to winnings where runners are withdrawn after betting opens.

3.6 Each-Way Betting

Enhanced place terms may be offered on selected races.

3.7 Dead Heats

Dead heat rules apply proportionally to tied finishing positions.

3.8 Forecast & Tricast

Forecast and Tricast markets require a minimum of three runners. Markets become void below minimum runner requirements.

3.9 Abandoned & Void Races

• Cancelled races are void;
• Walkovers are void;
• Same-day postponements stand;
• Different-day postponements are void.

3.10 Betting Without

“Betting Without” markets exclude the named horse from settlement.

4.1 General Rules

Settlement is based on the official result declared by the governing body.

4.2 Match Winner

Two-way and three-way markets settle on the official result including Super Overs where applicable.

4.3 Minimum Overs

Minimum overs must be completed unless the match is otherwise officially completed:

• Test Cricket: official completion required;
• ODI: minimum 20 overs first innings;
• T20: minimum 5 overs first innings.

DLS results count where applicable.

4.4 Top Batsman / Bowler

Dead heat rules apply. Players not participating in the innings are void.

4.5 Player Performance Markets

Settled using the official scorecard. Non-participating players are void.

4.6 Abandoned & Tied Matches

• Markets already determined stand;
• Ties count in three-way markets;
• Delayed matches resuming within 48 hours stand.

5.1 General Rules

Bets settle on 80 minutes plus stoppage time. Extra time and penalties do not count unless stated.

5.2 Handicap Markets

Points handicaps are applied to the final result.

5.3 Total Points

Settlement is based on the official full-time score.

5.4 Try Scorer Markets

Penalty tries do not count toward individual scorer markets. Players not participating are void.

5.5 Abandoned & Postponed Matches

Matches postponed within 24 hours stand. Beyond 24 hours, bets are void unless already determined.

6.1 General Rules

Markets are settled on official ATP, WTA or ITF results.

6.2 Match Winner

If a player retires after the match starts, the progressing player is declared winner. Withdrawals before the start are void.

6.3 Set & Game Markets

Incomplete matches void undetermined markets.

6.4 Venue & Surface Changes

Venue or surface changes may void affected bets.

7.1 General Rules

Official tournament completion determines settlement. Playoffs count toward outright markets.

7.2 Outright Winner

Pre-event withdrawals are void. Withdrawals after starting are losing bets unless stated otherwise.

7.3 Each-Way Betting

Standard golf place terms are 1/4 odds, 1–5 places unless otherwise displayed.

7.4 Match Betting & Stroke Play

Both players must tee off. Incomplete rounds may void markets where insufficient holes are completed.

8.1 General Rules

Bets stand once fighters enter the ring/cage.

8.2 Method Of Victory

• Disqualification counts as a win for the opponent;
• No Contest results are void.

8.3 Round Betting

Markets settle according to the official stoppage round.

9.1 General Rules

Basketball bets include overtime unless otherwise stated.

9.2 Handicap & Totals

Overtime counts toward handicap and totals markets.

9.3 Abandoned Matches

Undetermined markets are void.

10.1 General Rules

Virtual sports are RNG-generated simulations supplied by Kiron. Results are random and independent of real-world events.

10.2 Payout Limits

Virtual sports payout limits vary according to the number of selections or legs included in a bet. Applicable maximum payouts are displayed on the BetCity platform before confirmation of the wager.

10.3 System Errors

Technical failures may result in void events and refunded stakes.

11.1 Outright / Tournament Winner

Dead heat rules apply for joint winners.

11.2 Specials & Politics

BetCity may void special markets where market integrity is compromised.

11.3 Same Game Multi (SGM)

Related market restrictions apply. Void selections result in recalculated SGMs.

11.4 Cash Out

Cash Out values are calculated in real time. BetCity may suspend or remove Cash Out at any time.

11.5 Bet Builder

Bet Builder allows Players to combine multiple markets from a single event subject to related market restrictions.

12.1 Match Fixing & Integrity

BetCity cooperates with governing bodies and regulators to identify suspicious betting activity. BetCity may withhold payments pending integrity investigations.

12.2 Responsible Gambling

BetCity supports responsible gambling through:

• Deposit limits;
• Loss limits;
• Session controls;
• Reality checks;
• Time-outs; and
• Self-exclusion tools.

Players must provide account details, bet ID, event details and a summary of the dispute. BetCity will investigate and respond within 5 working days. Unresolved disputes may be referred to the MER.